Further, the incident may be reported to us via our email at etc. At State Bank of India, we are committed to provide best internet banking services to our customers. This card must be recharged or top up can be done. They are providing a traffic-free lane at the Toll plazas. This post helps for all to know more details and benefits of the card. The card is recharged with an amount. In case due to wear and tear the reading quality depreciates, please reach out to your Issuing Bank for a new tag at an additional cost.
If possible post in this forum with dates of incident if you have been charged in fastag account wrongly. Each tag is linked to a registered Paytm Payments Bank account to facilitate instant automatic deduction of toll charges. Are the accounts automatically linked to one customer id? Got a message yesterday that my order was cancelled. The user can use prepaid or recharge the card with an amount based on the requirement. It detects the user and makes a deduction in the user account which has to be paid at that Toll Plaza. I just called up the customer care number. Thanks Mod note: Post edited for readability, please leave a space after paragraph breaks.
Your representative answer me… we are helpless about this problem. I was promised that the refund will be processed within 5 working days. Worked as expected during a weekend drive from Bengaluru to Palakkad. National Highway Management Company Limited is now in the process of adding this Fast Tag Card collection technique in more Toll Plazas. Chanda kochher , I request you, If you are not capable to run this project, please close this Fastag project.
Sooner, an amount the user must pay for the toll is deducted from their recharged or saving account of the user of the card. It is a 10x 5 cm, rectangle shape, multi layered tag, which is made out of good quality paper, containing chip and antenna inside its layers, it is pasted on the wind screen of the vehicle, and through Radio frequency identification method, the information is read at the toll plaza from the tag. Quick delivery and support received in activation on Sunday. We look forward to a memorable relationship with you. Amazon with Venkys Online doing well on this sector. In case the customer tag is faulty or not being read at the plaza, the customer may call up the help desk, help desk will advise the customer to pay the toll in cash, and will escalate the matter with the respective channel partner and its PoS holder. The monthly reload limit is also capped to Rs.
Yes, there is an issue, and this is being discussed in the Fastag thread. I just logged into the paytm site and looked at the orders. As this is a starting, it is offering the users a 7. I also talk on help line no. No more long queues on National Highways! Venkey's Online The seller was very helpful in quickly dispatching the product and for getting it registered online. I returned through the same toll plaza on 5th September thinking everything would be normal.
I was basically expecting some office or similar setup or the bank branches at the least. I have fastag on my car so that I can zip through the toll plazas. How to get it activated? Application Please click on the below link to download the application form. My take… I believe, the toll plaza has set up the charge amount wrongly for the vehicle class… if this is happening for all the fastag vehicles, certainly the toll plaza is making a killer money. Yesterday the FastTag lane at Talegaon Toll on Expressway heading to Pune was empty. Once the payment is approved, the operator will activate the affixed tag basis pass scheme. Has anyone else experienced this in the recent days? If you extrapolate this to a month it is 13 lac something.
The Fast Tag users are given a tag in the name of their account. If you are a registered tag holder, you need to visit the Toll Plaza and request for a particular pass scheme. The Tag is sent to the customer through the post. If they have come across such cases where for a return journey two times single fare is deducted, then what remedial action they have taken, they can follow the same procedure. Please contact our 24x7 customer helpline to report any issue with your Tag.
Which are the roads where the tag can be used? A customer with a Fast Tag card can log in to the account. Will the implementors take corrective action to make this a success? After returning to Hyderabad I forgot to check the status of my compliant and also did not check about the return journey charges. Mods - please merge this with the fastag thread. It is affixed on the windscreen of a vehicle, thereby, enabling a commuter to zip through a toll hassle-free. I have done 3 round trips so far in last 6 months. Charges: For more details for Fast Tag, you can try to check the details in the links provided below.
Mr Venkatesh has been very helpful in activating this online. When my driver is driving the car alone on the highway I have the track of the vehicle as where and at what time the vehicle crossed a particular toll. The cash back amount will be credit back in the tag linked account on monthly basis. List of toll plazas in our country to avail this facility? For paranur toll plaza, how your systems are calibrated and tested, if In a day a vehicle performs return trip how you are entitled to deduct two time single fare, if your system is faulty want to know who has installed and approved it. You may see the list of plazas in the 'Active Toll Plazas' section. However, the operators do not enforce the rule since they are frightened of being beaten up by the local muscle or so-called influential persons etc.
I have duly registered complaint for this online as well as on the phone. The State Bank of India is also providing easy ways to recharge the Fast Tag card and also for checking the current balance in the Fast Tag. Immediately called up the fastag customer care and logged a complaint. Lane 1 in Hyderabad - Bangalore direction has a marshal who allows only tagged vehicles. Since the listing is amazon fulfilled, you do have the option of choosing Two-Day Delivery.