Also the fact that we would never own it and would be paying monthly forever was unappealing. He remotely accessed our software and showed me what to do. He was truly a great help and actually fun to talk to. Inconvénients: The only issue we had is when our computers would do a windows update. As its name suggests, AllsystemsMax has almost all the systems or utilities you will need for the daily operating of your business. I can honestly say that it has been instrumental in growing our business.
Tech Support always calls you back and are great to work with. Management Features: Management Reports, technician productivity, sales reporting, graphical work order, profit analysis, management reports and parts sales analysis. It seems that half the time Microsoft updates Windows, Winworks fails to boot up. The security risk isn't worth the trade off. This usually means your warez download includes a serial number. Yeah, they'll move you to the front of the line for another. You know how to fix cars in the shop.
He even remembered how my system was set up from a conversation I believe happened over a year ago. We looked at Mitchell but wasn't impressed. This is a very easy program to use and we highly recommend using it, We have used it for at least 18 years and cannot work without it. Merry Christmas and Happy New Year to you and everyone at your shop! Avantages: The simplicity of the system for people not savy with computers makes it pretty easy to use. Entering data and customer info is Extremely easy and user-friendly. Cons: The only issue we had is when our computers would do a windows update.
Cons: After putting it off for a couple months, I installed the Version 8 update in January of 2018. The availability to shuffle names and adjust columns. You can also manage Cons Absolutely happy with the software, no cons Pros The software handles our daily work order management exceptionally well. It also lets you keep track of your sales, orders, purchases and inventory. Pros: The software is good especially for basic computer users with limited skills,and the Tech support is top notch Cons: Attempting to change some entries can be difficult to figure out,like if vin number is entered wrong,changing it will affect ability to keep it in same fleet or group of vehicles.
This program is designed to help you with estimating, invoicing, billing, costing, inventory management, work order management, and maintenance scheduling. I think it has potential, but unless you are constantly upgrading and working to improve it, it will get stagnant and will no longer be viable. It's great bang for your buck. A workstation crashed and I needed help getting back online and during all this saw they were way behind on upgrades. Winworks provides us with excellent data and tools for providing our customers with top-level service and reaching our full potential in sales, and one of the representatives has been the best in making sure we are getting the most out of the product and helps us quickly and professionally when we stumble. They have been very helpful and have kept us running in short order when ever a problem has arisen.
I will continue to use Winworks as long as I own my shop. But to each their own. I don't know much about computer systems. With this application, you can easily manage repair and maintenance jobs, manage your schedules, and keep track of your delivery times. I'm sold on the technical support. Automatic calculation of hours or rate and part prices. We can say for sure once we evaluate your data.
The support staff was amazing on helping me with both and educating me on how the system works and what to do for them. That shop does contract work and we're in no hurry. Very well set up, all the things I want on a work order is there and the marketing tool is an awesome feature even though i havent fully figured out how to use it. Whatever you want to keep track of they will find a way to help you. Really happy with this product. It was easy to work with. The amount of available information, services and data can be used to its fullest, if you have the time and staff.
I am not a very technical inclined and i can navigate through the system with ease. This program can also be useful for appointment scheduling and marketing. It's fully functioning and has many many features. You will not be disappointed. Most of our customers participate in 3 one hour training calls with our experienced training staff to help customers get up to speed and using Winworks in the most effective way in their shop, but looking at your record you opted out of the training that we offered. Pros: Most functions are easy to use, once the user is trained and understands the functions.